Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
We have an amazing opportunity for a Restaurant Manager based in Springfield Park! Do you think you have what it takes to be our newest Purple Star?
As the Restaurant Manager , you will be responsible for taking accountability, managing and reporting on the F&B branch function in order to ensure smooth running and management of operations. This includes health and safety management, facility management, kitchen management, stock management, resource planning, customer service levels, financial profitability and cost control, adherence to departmental processes and reporting, and company policies. Partner with the Betting Branch Manager to inquire about customer experience and areas of improvement to ensure that the F&B experience attracts and retains customers/punters within the branch.
With Hollywoodbets You Will
Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
Grow with our development plans and culture that allows you to further your career.
You Bring
A Bonus To Have
- Food and Beverage qualification
- Food and Beverage industry experience
- Matric
What You’ll Do For The Brand
- Ensure compliance with health and safety regulations regarding food preparation and serving, building maintenance in kitchen and service areas.
- Ensure internal F&B processes are followed.
- Ensure the GAAP system is always up and running.
- Ensure the F&B facility is always well maintained, clean, and tidy in work and service areas, including the entire kitchen area, freezer/fridges/storerooms/service areas/dining areas/bar area.
- Ensure cutlery and crockery are clean and in good condition for use by customers.
- Ensure cash-up processes are followed in order to accurately account for/disclose and report on financials.
- Monitor food preparation, portion sizes, and presentation of food to ensure that food is prepared and presented in an acceptable manner and according to quality standards.
- Coordinate kitchen and service resources to ensure economical use of food, timely preparation, and optimal service delivery.
- Manage F&B branch cost and budget to ensure maximum financial management of F&B targets for the branch, cash, and stock control.
- Manage the stock control function related to F&B in terms of scheduling and receiving food and beverage deliveries. Ensure stock is maintained at a good standard, declare F&B stock wastages and breakages to dispose of expired stock, and ensure F&B stock is neatly packaged and stored appropriately.
- Maintain accurate records of stock (food and equipment/inventories/crockery/cutlery) utilizing the relevant software system (GAAP). Account for variances and shortages as well as corrective actions and interventions. Ensure stock control, stock reconciliation, stock recording, and stock reporting is accurate and well managed.
- Schedule resources and assign duties considering busy periods, events, and operating hours to ensure that the F&B department is sufficiently staffed and able to meet operational requirements.
- Manage all Food and Beverage staff at the branch, including Stock Controller, Storemen, F&B Supervisors, waitrons/bartenders/cashiers, and kitchen staff such as chefs/grillers/kitchen coordinators/scullers, etc. Ensure F&B staff conduct is acceptable and follow relevant disciplinary actions to address concerns.
- Establish standards for optimal staff performance and conduct performance reviews. Ensure poor performance management takes place with staff that underperform.
- Ensure superior customer service and customer experience. Proactively address customer complaints and ensure customer feedback is positive. Build strong relationships with regular customers/punters.
- Ensure timely submission of daily, weekly, and monthly F&B reports.
- Work closely with the Betting Branch Manager to inquire about customer experience and areas of improvement to ensure that the F&B experience attracts and retains customers/punters.
- Any other ad-hoc functions as requested by management.
What You’ll Bring To The Team
- Good communication and interpersonal skills.
- Strong attention to detail.
- High level of integrity, trustworthiness, and reliability.
So, are you ready to level up, learn, and perform at your best? Apply now!
Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.
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