Spirehouse Recruitment are currently recruiting for a Lettings Assistant on behalf of a Large Housing Association in Nottingham.
The Opportunity:
This is a short-term role to commence in January on an initial four-week basis; however, the likelihood of extension is high. You will prepare advertisements for and advertise void properties, appropriate to each tenure type to facilitate lettings, minimising re-let times to give our customers their next home and build sustainable communities.
The successful candidate will:
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Support Letting team colleagues in ensuring void times are managed within the agreed annual targets for all relets
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Support allocations and lettings processes by responding to customer enquiries, preparing sign-up packs and agreeing on incentives to be applied on hard to hard-to-let properties
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Process the termination of tenancies promptly and progress the return of keys
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Ensure all systems and records are updated and maintained on an accurate and timely basis; producing associated reports on the allocations and void service as and when required
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Develop and maintain information required on new housing schemes for customers
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Administer the HOMESWAPPER scheme and downsizing scheme; including payments from the budget
Further information:
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Contract to start January 2025 (for an initial 4 weeks)
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£19.29 per hour via Umbrella
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35 hours per working week (Monday – Friday)
Requirements:
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Experience of working in social housing or a lettings environment
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Experience of delivering successful customer focused services
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Ability to communicate effectively with internal and external customers by demonstrating tact, diplomacy, sensitivity and customer care.
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Demonstrable high level of numeracy, IT and literacy skills
Please apply for this role online or contact Kim Parsons at Spirehouse for a confidential discussion.
Spirehouse Recruitment is an equal opportunities employment business and employment agency. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all individuals
