Only for registered members
Cape Town
ZAR 200000 - 300000
Responsibilities:
- The ability to support the store management team to provide outstanding leadership to the store team.
- Ensures the team executes operational excellence through a customer centric mindset.
- Generating high levels of motivation and commitment within the store.
- Allocate time effectively; handle multiple tasks and complete priorities.
- Provide input and manage merchandise and visual principles.
- Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals, etc.).
Qualifications & Experience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- High flexibility and ability to adapt to different customers and situations.
- A high sense of urgency with demonstrated ability to work independently.
- An outstanding leadership, interpersonal and communication skills.
- Ability to work a flexible schedule to meet the needs of the business.
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.
- Strategic Sales Planning.
- Managing the Sales Process.
- Customer Value Management.
Behaviours:
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness.
- Builds Networks - establishes and nurtures internal and external relationships to create robust, mutually beneficial partnerships.
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers.
- Directs work - effectively plans, organizes, and directs the activities of individuals or teams to achieve desired outcomes.
- Drives Engagement - inspires, motivates, and empowers individuals to go above and beyond for the benefit of the team and the organization.
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets.
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes.
- Values differences - recognizes, respects, and appreciates the diverse values, beliefs, and perspectives of others.
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
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