The Company: Christine Tomcheck
Role Name: Medical Receptionist
Location: Gardens, Cape Town
Full Time
Role summary:
A highly reputable private medical practice specializing in psychiatry is seeking an experienced and reliable Medical Receptionist to join their team. The role involves working directly with a doctor in a close-knit, two-person team. We are looking for a dedicated individual who thrives in a small, supportive environment and is comfortable working alongside friendly dogs.
Key Responsibilities:
- Invoicing patients and processing payments
- Assisting patients with inquiries
- Coordinating and managing the doctor's schedule
- Handling general administrative tasks
- Billing to medical aids and managing accounts
- Ensuring patient confidentiality and safeguarding sensitive information in line with privacy regulations (PoPIA)
Qualifications & Experience:
- Minimum of 5 years' experience as a Medical Receptionist or in a similar administrative role within the medical field
- PoPIA trained and committed to maintaining patient privacy and confidentiality
- Dog-friendly with a willingness to work in an environment with pets
- Reliable transportation to and from work
Desired Skills & Attributes:
- Excellent communication skills (both written and verbal)
- Strong computer skills
- Excellent organisational and people skills
- Strong attention to detail
- Responsible, accountable, dedicated, and professional with demonstrated reliability and professionalism.
- Ability to manage time efficiently and prioritize tasks effectively
- Customer service experience
