Job Title: Desktop Support Engineer
Location: Camberley, Surrey
Salary: £28,000 - £30,000 per annum + Bonus
Are you an enthusiastic and capable IT professional seeking a challenging and rewarding role? We have an exciting opportunity for a Desktop Support Engineer to join a leading engineering company based in Camberley. As part of our dynamic IT team, you will play a pivotal role in maintaining and supporting the technology that keeps our business running smoothly.
Key Responsibilities:
As a Desktop Support Engineer, your core duties will include:
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Providing hands-on technical support within a Microsoft Windows environment.
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Managing and troubleshooting hardware and peripheral issues.
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Supporting and assisting with the configuration and maintenance of software applications, including Microsoft Office and other essential tools.
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Ensuring the efficient operation of desktops, laptops, and mobile devices, with the opportunity to be involved in hardware and software purchasing decisions.
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Logging, tracking, and resolving IT support requests using our fault logging system.
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Assisting in software license management, ensuring compliance with company policies.
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Installing and configuring mobile telephony devices for staff use.
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Supporting document management systems to ensure the smooth flow of information.
What We’re Looking For:
To be successful in the Desktop Support Engineer role, we are looking for someone with:
Essential Qualifications and Experience:
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A minimum of an HND in Computing or a related discipline.
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At least 2 years of relevant experience in IT support.
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Practical, hands-on experience working within a Microsoft Windows environment.
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Strong working knowledge of Microsoft Office or equivalent applications.
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A solid understanding of computer hardware and peripherals, with the ability to troubleshoot and resolve issues effectively.
Desirable Skills and Experience:
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Familiarity with fault logging systems for tracking and managing IT issues.
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Experience in managing software licenses and ensuring compliance with licensing agreements.
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Knowledge of hardware and software procurement processes.
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Familiarity with document management tools.
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Previous experience in purchasing, installing, and configuring mobile telephony devices.
Why Join Us?
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Competitive salary of £28,000 to £30,000, plus bonus potential.
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Opportunity to work in a forward-thinking company within the engineering sector.
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A friendly and supportive team environment.
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Excellent professional development and career progression opportunities.
If you are an ambitious IT professional looking to take the next step in your career, this is the perfect opportunity to join a highly regarded organisation that values its employees. Apply today to be considered for the Desktop Support Engineer position
