Sales Administrator/Account Manager
Hybrid
Birmingham
£28,000 - £35,000 per year
Permanent
What’s on offer:
Monday – Friday 9am – 5:30pm + 1 hour lunch break (flexible)
Hybrid (2/3 days in the office)
Salary of £28,000 - £35,000 (depending on experience)
30 days holiday plus bank holidays
Pension scheme 4% contributions
Health insurance (medical & dental)
Free parking
A fantastic opportunity has become available to join a well-established international company within the Birmingham area.
If you are a student leaver or have experience working in a sale’s supportive role, then this would be a fantastic opportunity for your next career step.
Key Responsibilities:
Actively pursue new internal leads via all available channels such as email, phone, social media etc, inform about companies’ software and organise meetings for sales team.
Process sales inquiries and assist customers through each step of the sales process to ensure excellent customer service.
Maintain customer records and assist sales team with account management.
Handle administrative duties including data entry to ensure all sales data is up to date.
Prepare quotations and ensure orders are processed in a timely manner.
Manage existing contracts and annual software renewals.
Coordinate with other departments internationally to resolve customer issues.
Prepare and actively participate at events to identify new leads, coordinate and schedule meetings for sales team.
Organise training courses and annual client events.
Manage, order and keep stock of sales and promotional materials (brochures etc).
Person Specification:
pro-active and has a can-do attitude.
Good organisational skills and ability to manage several responsibilities at the same time.
Experience working with sales development process and/or CRM systems and data entry tasks is desirable.
Ability to prioritise own workload, enjoy working as part of a team as well as own initiative.
Good communication skills both oral and written, customer focus, accuracy and attention to detail.
Good skills in Microsoft Word, PowerPoint, Excel and Outlook.
Enthusiastic, energetic, hard-working and willing to learn
