Conference Planner
Contract/Temp - 12 months
Likely to go perm - ASAP start
£15 per hour
2-3 days in the office, Surrey
Full time hours
My client a global tech management consultancy is seeking an experienced Conference Planner.
The Conference Planner serves as the primary resource to manage all the bookings for One-on-One meetings and Ad-hoc requests involving experts. The One-on-One Planner is also responsible for calendar management, internal and external customer care, and providing a first-class attendee experience.
Primary Responsibilities
Ensure an exceptional experience for all conference attendees having a One-on-One meeting with an Expert
Set up the online One-on-One scheduling system for each conference, working with the program management team and content team to ensure the agenda is up to date
Continuous capacity planning, ensuring expert resource is utilised effectively
Work with the operations team on space requirements
Manage team mailboxes ensuring all internal and external queries have been answered in a timely manner
Partner with Research to confirm all One-on-One bookings are well aligned
Manage all team meeting inquiries
Travel to in person conferences and manage the scheduling desk and check-ins for all meetings
Manage set up and monitor/support attendees during virtual conference days via the mailbox and live chat tool
Point person for Expert care pre-conference and on site
Build productive relationships with internal and external clients, helping to support and train associates on the scheduling system
Effectively communicate, collaborate, and maintain relationships with clients and team participants
Adhere to expense management practices
Help in the production of the Expert bio brochure which is shared with Marketing and Communications pre-conference and distributed at the conference
Complete all post conference analysis of the One-on-One meetings
Qualifications
Bachelor's degree preferred
Experience working in a corporate environment
Ability to manage multiple tasks simultaneously and prioritise workload
Strong client focus, customer service skills
Team player - reliable, accountable, collaborative
High sense of urgency
Strong oral and written communication skills
Strong organisational skills
Ability to work issues through to resolution
Attention to detail
Proactive
Decisive
Fully competent in Microsoft Office, specifically excel
Competent Project Manager
Approximately 10-15% travel to client meetings and events is required
Apply today!
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application
