Duties & Responsibilities:
- Be responsible for all products (OEM and Tier 1 suppliers), including customer requirements and specifications, APQP process and customer complaints.
- Ensuring that customer complaints, and non-conformances are addressed and prevented from re-occurring (close the loop effectively).
- Initiate communication to management team immediately on issues and initiate containment activities.
- Liaise with local and overseas suppliers and OEMs on quality matters, root cause investigations and corrective/preventative action plans and update of the relevant documentation.
- Represent the company in customer quality discussions (internally and externally), and advise on requirement/specifications, able to present on quality issues to the customers.
- Ensure all customer-specific requirements are included effectively and efficiently into internal systems, procedures and specifications.
- Prepare reports on quality related matters.
- Effectively participate in all 1st, 2nd and 3rd party audits.
- Provide training to all employees on customer and quality standard requirements.
- Hands-on knowledge of KPM Halle (Problem solving) and be on system (for PPAP submissions).
- Responsible for accuracy in Scrap Reporting and facilitation of Reduction Daily Meetings.
- Facilitation of Quality and Scrap Improvement Meetings and Co-Ordination of required Improvements (close the loop effectively).
- Responsible for conducting all Product and Process Audits, Internal and Quality System Audits, together with Co-Ordination and Drive of required Improvements (close loop effectively)
- Co-Ordination of Root Cause Analysis using Automotive Core Tools.
- Responsible for the mentoring and training of Quality Technicians and Inspectors.
- Responsible for the Production Release Processes of Products, when considering Customer Specific and Internal Requirements.
- Responsible for conducting SPC on specific criteria, as per requirements.
- Conducting Capability Studies, together with the interpretation of data.
- Support Projects Team with start-up of new processes & product introductions.
- Responsible for Raw Material Inspection and Release System.
- Monitor quality performance of suppliers and rate suppliers monthly (Quality and Delivery input from Logistics). Report monthly on supplier performance to the Quality Manager.
Requirements:
- Diploma/ B Tech in Engineering
- Diploma / Certificate in Quality (TQM / City & Guilds)
- Three to Five years relevant experience
- Working knowledge of the Injection Moulding process
- Automotive Core Tools Training
- VDA 6.3 Auditor Qualification
