Our client is an award-winning travel agency based in Lincolnshire. They are looking for an Branch Manager to lead a small team in a retail branch. This role can be 4 or 5 days per week in the branch with a salary of up to 30,000 dependent on experience plus quarterly bonus and benefits.
Branch Manager responsibilities: - Actively participate in sales whilst also managing, coaching and developing the team
- Identify staff training and development needs on an individual basis
- Managerial duties such as managing rota and annual leave
- Specialist knowledge in at least one of the following: cruising, USA/Canada, Australia/New Zealand, Caribbean, Skiing, air travel, safari, luxury long haul or short haul
- Identify marketing and networking opportunities
- Roll out new processes and procedures
- Ensure banking is completed daily and control branch costs
- Health and safety procedures and ensure the branch is tidy with brochures fully stocked etc
Branch Manager skills required: - Travel industry experience ideally in retail travel
- Previous management experience advantageous
- Strong worldwide geographical knowledge
- Ability to use a GDS, preferably Amadeus
- Excellent selling and communication skills
- Extensive first-hand travel experience
Additional information: - 4 or 5 days per week across Monday-Saturday (approx 2 Saturdays per month with a day off in the week
- Salary up to 30,000 plus quarterly bonus
- Personal development and growth opportunities
- Travel perks such as incentives and voucher schemes
- Overseas educational trips
- Trade partner events, dinners, training, industry awards etc