Role:
You will serve as the primary on-site IT support specialist, managing and resolving a wide range of technical issues, from password resets to backup failures and VPN connectivity problems. Active Directory management and provide comprehensive support for Microsoft Office, Office 365, and various Windows operating systems (Windows 7, 8.1, and 10). You will be supporting and troubleshooting desktops, laptops, printers, networked copiers, and basic LAN/WAN connectivity and will be able to ensure prompt and efficient resolution of issues in alignment with SLAs.
Required:
2-3+ years experience Desktop support experience
A+, N+ and ideally an MCSE (advantageous)
Experience with 0365
Must be a "peoples person" and have strong ability to remain calm under pressure and have great communications skills.
Valid drivers license and own reliable car.
