Field Service Technician
Experience
- 2-3 years plus working experience within a related field.
- Experience within Food and Beverage would be an advantage.
Qualifications
- Matric or equivalent NQF.
- Must be a trade tested Millwright with strong electrical / Instrumentation
Main Purpose of the Job:
To assist in ensuring the efficiency and productivity of the Workshop
Key Responsibilities:
- Troubleshooting, repair of complex machinery in a professional / timely manner.
- Reading and understanding of manuals/blueprints/diagrams/mechanical schematics and electrical diagrams.
- Running trails/tests on equipment and interpreting the result into further recommendations
- Undertaking installation/commissioning/training on equipment.
- Writing up reports based on findings/service on equipment
- Performing routine maintenance on complex equipment at site or in the workshop.
- Ability to work with minimal supervision and use technical judgement on complex tasks.
- Prompt assistance/advise to customers with queries / breakdowns in an appropriate manner.
- Ensure customers expectations are exceeded in respect to quality and service.
- Respond immediately to requests for workshop breakdowns to customers.
- Action customer services as per schedule.
- Analyse the cause of the problem.
- Arrange quotes for customers to authorise repairs.
- Ensure arranged and require spares to complete the job are
- Maintain safety standards both at in-house and at customers.
- Form part of the standby team.
Competencies
- Self-motivated.
- Planning, organising & time management.
- Pressure handling.
- Driven and goal orientated.
