Seit über 170 Jahren gestaltet Leica Microsystems mit bahnbrechenden optischen und digitalen Lösungen die Zukunft der Mikroskopie mit. Als ein global führendes Unternehmen setzen wir auf kontinuierliche Verbesserung, um unsere Kunden zu begeistern und die beste Arbeitsumgebung für unsere Mitarbeitenden zu schaffen. Kundenorientierung, Innovation und Teamarbeit sind der Kern unserer Kultur und die Grundlage unseres Erfolgs.
Möchten Sie Teil eines Unternehmens sein, dessen Produkte in der Spitzenforschung auf der ganzen Welt zum Einsatz kommen? Werden Sie Teil von Leica Microsystems und engagieren Sie sich gemeinsam mit uns für brillante Lösungen und Erkenntnisse.
Leica Microsystems ist eines der 10 Life Sciences-Unternehmen von Danaher. Gemeinsam beschleunigen wir die Entdeckung, Entwicklung und Bereitstellung von Lösungen, die die menschliche Gesundheit schützen und verbessern.
Wir suchen Sie im Bereich Service Dokumentation und Training an unserem Standort Wetzlar als:
Service Competency Specialist (d/w/m) - Wetzlar
At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
For over 170 years, Leica Microsystems has helped shape the future by developing groundbreaking optical and digital solutions. As a global leader, we're driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of our success.
Want to be part of a company whose products are part of cutting-edge research around the world? Join Leica Microsystems in our commitment for brilliant solutions and insight.
Leica Microsystems is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.
We currently offer the following position onsite in our location in Wetzlar:
Service Competency Specialist (d/f/m) - Wetzlar
As part of the global service organization, the Service Documentation and Training Team is responsible for developing and expanding the skills of service employees worldwide. The team is spread across four locations in Germany, Austria, and Switzerland. Together with service specialists, we create training concepts, technical documentation, and training materials, including presentations and e-learnings, across all locations. We also plan and organize service training courses in close cooperation with the trainers and regional service managers, primarily to enable field service specialists (including channel partners) to install, maintain, and repair Leica Microsystems products based on defined standards and procedures.
GET MORE INSIGHT
Learn more about what we do and who we are by watching our company video “We Are Leica”: https://www.youtube.com/watch?v=1zHmalqMXN4
Are you interested to discover new opportunities in an innovative, team-oriented environment?
Do apply online - we are looking forward to your application!
At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Als Teil der globalen Service-Organisation ist das Service Dokumentation und Trainings Team für Kompetenzaufbau und -erweiterung der Servicemitarbeiter weltweit zuständig. Das Team verteilt sich auf vier Standorte in Deutschland, Österreich und der Schweiz. Standortübergreifend erstellen wir gemeinsam mit Servicespezialisten Trainingskonzepte, technische Dokumentation und Trainingsmaterial, unter anderem Präsentationen und E-Learnings. Außerdem planen und organisieren wir Servicetrainings in enger Zusammenarbeit mit den Trainern und regionalen Servicemanagern, vor allem, um Feldservicespezialisten (inkl. Vertriebspartner) in die Lage zu versetzen, die Produkte von Leica Microsystems auf Grundlage definierter Standards und Vorgehensweisen zu installieren, zu warten und zu reparieren.
IHR VERANTWORTUNGSBEREICH
- Standortübergreifende Erstellung und Aktualisierung von verständlichen (zielgruppengerechten) und normenkonformen Servicedokumenten sowie die redaktionelle Prüfung und Versionsmanagement
- Erstellen und Aktualisieren von Online-Trainings (E-Learnings, Webinare, virtuelle Schulungen usw.) in Abstimmung mit Service- und Produktexperten
- Mitarbeit bei der Definition von Trainingsstruktur und -inhalten sowie Erstellung der Training Guidelines und des Training Materials
YOUR RESPONSIBILITIES
- Creation and updating of comprehensible (target group-oriented) and standard-compliant service documents as well as editorial review and version management
- Creating and updating online trainings (e-learnings, webinars, virtual trainings etc.) in coordination with service and product experts
- Contributing to the definition of training structure and content as well as the creation of training guidelines and training material
IHR PROFIL
- Studium zum technischen Redakteur oder Studium im technischen Bereich mit Fachausbildung zum technischen Redakteur
- Mehrjährige Berufserfahrungen im Bereich Technische Dokumentation, vorzugsweise im Medizinproduktebereich, sowie Erfahrung im Bereich Trainingserstellung, idealerweise von Service Schulungen
- Sehr gute schriftliche und mündliche Kenntnisse in Englisch und vorzugsweise in Deutsch
YOUR PROFILE
- Degree in technical writing or in the technical field with specialized training as a technical writer
- Couple of years experience in the field of technical documentation, preferably in the medical device sector and experience in training creation, ideally of service training courses
- Very good written and verbal skills in English and good German skills
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