Shift: First Shift

In addition to competitive wages, we are also offering a $2,000 Hiring Bonus (less tax)!

Be a part of something great and find yourself At Home, At Sherman! Our commitment to people and our vision for the future, combined with our history of success spanning decades, makes Sherman Associates who we are. We have become an industry leader by fulfilling our mission of Building Communities, Enriching Neighborhoods, and Empowering People.

If you are passionate about helping others and knowledgeable with facilities repair and maintenance, we have the right opportunity for you! At Sherman, we pride ourselves on hiring resident-focused and skilled maintenance talent who strive to solve, repair and troubleshoot a wide range of complex and preventative facilities responsibilities. We believe we can offer a challenging, fast-paced and rewarding experience that is unique to supporting our mission, vision, and values.

Where will this role work? Riverside Plaza represents the largest housing development project in the state of Minnesota and one of only two projects in the United States that were built as part of a HUD pilot program called 'New Town, In Town'. Originally constructed between 1971-1973, Riverside Plaza consists of 1,303 rental units that provide housing for over 4,000 individuals in the Cedar Riverside neighborhood of Minneapolis.

The Appliance Technician is responsible for the repair of refrigerators, washers & dryers, gas & electric stoves, microwave ovens, dishwashers, and garbage disposals for an assigned portfolio of properties. Working closely with facilities, property management teams and maintenance, the Appliance Technician will provide timely and quality repairs of resident appliances.

ESSENTIAL FUNCTIONS:

Provide excellent customer service and cultivate professional, positive relationships with residents to increase retention.
Respond to work orders and resolve resident requests within 24 hours.
Clean and reinstall parts for small appliances.
Disassemble appliances for repair diagnosis.
Observe and examine appliances during operation to detect specific malfunctions such as loose parts or leaking fluid.
Reassemble units after repairs are made, making adjustments and cleaning and lubricating parts as needed.
Refer to schematic drawings, product manuals, and troubleshooting guides in order to diagnose and repair problems.
Replace worn and defective parts such as switches, bearings, transmissions, belts, gears, circuit boards or defective wiring.
Service and repair residents electrical and/or gas appliances.
Work with maintenance team, property managers and refer to work orders in order to establish the nature of appliance malfunctions,
Provide repair cost estimates
Assists in maintaining sufficient maintenance supply stock.
Assists in contracting all outside vendors and taking bids for special projects or extensive maintenance.
Obtains approvals for expenditures and maintains budgets
Communicates all maintenance concerns to maintenance supervisor.
Follow-up on maintenance requests in the computer.

Minimum Requirements:

Associates Degree or some college preferred; High School Diploma or GED required
2-5 years of hands-on appliance repair experience required; residential service experience strongly preferred.
Knowledge and proficient use of electronic and appliance and/or refrigeration tools and diagnostic test equipment.
Hands on experience repairing washers and dryers, gas and electric stoves, microwave ovens, dishwashers, trash compactors, garbage disposers, refrigerators, and other home appliances in residential homes required.
Valid driver’s license and reliable vehicle required.
Must provide own hand tools.
Willingness and ability to run errands to hardware store for maintenance supplies, cleaning supplies, or other items.
Office hours may vary due to the specific needs of the property as determined by the property manager or regional manager.

PHYSICAL REQUIREMENTS

Ability to push, pull and lift 50 pounds.
Ability to kneel, crouch and stoop.
Ability to reach above and below the shoulders.
Ability to use hands and fingers to grasp, twist and pull.
Ability to climb a ladder and work above ground.
Walking and stair climbing.
Withstand external weather conditions.

Benefits:

Sherman Associates strives to lead the market in the benefits we offer. In addition to medical, dental, vision and supplemental benefits, what sets us apart includes

Low Deductible Health Insurance Plans
Fully paid short term disability
Fully paid life insurance
Additional Supplemental Insurance Policies including
Voluntary Accident & Critical Illness
Hospital Indemnity
Long-Term Disability
Pet insurance
Fully paid employee assistance program
Fully vested 401k company match program
9 Paid holidays and competitive PTO program (starting at 15 days annualized – only add for residential)
Starbucks and Hotel discounts
Charitable giving strategy with corporate match

Sherman Associates is an Equal Opportunity and Affirmative Action Employer. We encourage women, minorities, individuals with disabilities, and protected veterans to apply.

This job advertisement is intended to provide information essential to understanding the scope of the position. It is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.

Only applicants who complete our online application process will be considered for employment. Applicants that need reasonable accommodations to complete the application process may contact careers@sherman-associates.com.

Sherman Associates

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Maintenance Technician - Appliance Specialist