Skills
• Team leadership & staff supervision
• Customer service excellence
• Conflict resolution & complaint handling
• Sales support & target achievement
• Stock control & inventory management
• Retail operations & store management
• Staff training & development
• Strong communication skills
• Problem-solving & decision making
• Time management & organisation
• Ability to work under pressure
• Attention to detail
• Professional telephone manner
• Ability to work independently & as part of a team
• Adaptability & quick learning
About
Experienced Assistant Manager with over 9 years in retail and customer service, currently working at Toolstation. Proven ability to lead teams, drive sales, and deliver excellent customer experiences in fast-paced environments. Skilled in stock control, staff development, and problem-solving, with a strong focus on efficiency and achieving targets. A reliable and motivated professional with excellent communication skills, seeking a new opportunity to apply leadership and operational expertise in a challenging role.
Profile Photo
