Skills
Customer service and conflict resolution
Cash handling and till operation
Stock management and inventory control
Food safety and hygiene compliance
Supervisory and team leadership experience
Problem solving and decision making
Adaptability and quick learning
Time management and task prioritization
Communication and active listening
Dependability and responsibility
Flexibility and level-headedness under pressure
Planning and organizing around unexpected issues
About
With over 7 years of retail experience, my customer service skills have vastly improved. I have learned to
approach conflict in a way that benefits all parties and ensure a satisfactory outcome for all involved. In
addition to this, I have been able to utilize my memory skills in order to adapt quickly to new
environments. This has also helped me to resolve problems in the workplace by recalling information
others might miss, providing a solution from a new better perspective.
As all my work experience has been focused customer facing roles, I am able to call on previous
experience to allow me to preform efficiently. As my tasks become second nature, I am able to expand
my thinking to include the needs of my co-workers and ensure everyone is given equal consideration,
which enables me to plan around unexpected hiccups.
Profile Photo
