Skills
• Very creative with an excellent eye for detail.
• Excellent communication skills both verbal and written.
• Cash handling and managing the tills including processing orders, refunds, sale transactions via both cash and by card.
• Complying with Scotland’s challenge 25 licensing laws and health and safety regulations like asking for ID when customers look under the age of 25 while also refusing customers alcohol if needed.
• Complying with health and safety regulations when cleaning and serving food.
• The ability to remain calm professional while working with sometimes difficult customers in very challenging and stressful situations while showing empathy.
• Flexible approach and willing to take on additional responsibilities with a positive can-do attitude.
• Working part as a team or by myself while under pressure to achieve daily tasks.
• Excellent time keeper and meeting deadlines.
• Strong academic experience.
• General IT and computer literate.
• Excellent organization skills.
• Self-motivated with a strong work ethic.
• Well presented, polite, friendly and approachable.
About
MSc graduate with 10 years of customer-focused hospitality and retail experience, seeking to advance my career in a more challenging role. I am an enthusiastic, hardworking, disciplined, and approachable professional who is committed to achieving the highest standards in every task. I thrive in collaborative, professional environments where strong relationships and a positive team spirit are valued. My academic and professional background demonstrates my ability to perform under pressure, meet strict deadlines, and maintain exceptional quality. I am equally effective working independently, driven by self-motivation to complete tasks and continuously develop new skills.
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