Skills
CORE SKILLS
Operations & Leadership
• Workforce allocation and shift coordination
• Workflow optimisation and bottleneck reduction
• Performance monitoring and reporting
• Cross-team communication and issue resolution
Data & Analytics
• Advanced Microsoft Excel (pivot tables, formulas, structured reporting)
• KPI tracking and End-of-Day reporting
• Data cleaning and structured analysis
• Process improvement using performance insights
Systems & Technical
• Linnworks (4+ years – inventory sync, order management, integrations)
• Python (automation and scripting – intermediate)
• C/C++ and Java (intermediate)
• Backend system coordination
• Microsoft Word and PowerPoint
Business Intelligence Tools
● Microsoft Power BI (Dashboard creation, data modelling – foundational)
● SQL (data querying – foundational)
About
Operations and Systems Specialist with a BSc in Computer Science and 4+ years of experience in e-commerce logistics and warehouse operations. Experienced in managing teams of up to 50 staff, coordinating workflows, and improving operational efficiency. Skilled in Excel data analysis, KPI reporting, and inventory management using Linnworks. Also has technical skills in Python, Java, C++, SQL, and Power BI, with a strong interest in data analytics and systems improvement.
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