Anonymous

Skills

Healthcare & Clinical Skills
Phlebotomy
Venepuncture
Patient Care
Patient Safety
Infection Prevention and Control (IPC)
Clinical Support
Specimen Collection
Clinical Environment Experience
Vital Signs Monitoring
Patient Preparation
Medical Terminology
Clinical Documentation
Electronic Patient Records (EPR)
NHS Systems Awareness
Medical Administration
Medical Administration
Clinical Coding
Medical Billing
Patient Record Management
Appointment Scheduling
Medical Reception
Healthcare Administration
Data Entry & Record Accuracy
GDPR & Patient Confidentiality
Referral Management
Communication & Patient Support
Patient Communication
Customer Service in Healthcare
Bilingual Communication (English/Polish)
Medical Interpreting
Patient Advocacy
Empathy & Compassion in Care
Organisation & Professional Skills
Time Management
Attention to Detail
Team Collaboration
Multitasking in Busy Environments
Problem Solving
Professional Communication
Conflict Resolution
Aesthetics & Beauty Industry
Aesthetic Treatments
Skin Care Procedures
Client Consultation
Treatment Planning
Hygiene & Sterilisation Procedures

About

I am a qualified Aesthetic Practitioner and Phlebotomist with experience in clinical, administrative, and customer-facing roles. I have worked in healthcare environments performing phlebotomy procedures, supporting reception services, maintaining patient records, and ensuring high standards of care and safety.
I also have extensive customer service experience across retail, financial services, and administrative roles, where I developed strong communication, organisational, and problem-solving skills.
As a bilingual English and Polish speaker, I have provided voluntary interpreting for NHS and public services, helping individuals access support and ensuring clear communication. I am reliable, organised, and committed to delivering professional, patient-focused care.