Skills
• Customer Service Excellence
• Complaint Resolution
• High-Volume Call Handling
• Sales & Upselling
• Data Entry & Accuracy
• Time Management
• Team Collaboration
• Working Under Pressure
About
I am a reliable and hardworking individual with experience across customer service, administration and data entry roles. I have worked in fast-paced environments including HMRC, hospitality and retail, where I developed strong communication skills and the ability to work effectively under pressure.
My time at HMRC strengthened my ability to handle sensitive information, manage high volumes of enquiries and maintain accuracy when updating records. I also gained valuable experience resolving issues professionally and dealing with a wide range of customers.
Profile Photo
