Skills
Customer service, retail sales, cash handling, till operation, stock replenishment, visual merchandising, upselling, complaint handling, conflict resolution, teamwork, strong communication and interpersonal skills, organisation, time management, attention to detail, administrative support, data entry, Microsoft Office (Word, Excel, Outlook), email and telephone handling, front desk support, problem solving, adaptability, ability to work under pressure, target-driven performance, professionalism, safeguarding awareness, report writing, analytical thinking and research skills.
About
I’m a driven, reliable and confident individual with a strong background across retail, hospitality and administration. I’ve worked at TK Maxx, Screwfix, in a fast-paced nightclub environment, and in an admin role at The Manchester College, which has given me excellent customer service skills, strong organisation, and the ability to stay calm and professional under pressure.
I hold a degree in Criminology, which has strengthened my analytical thinking, communication skills and attention to detail. I’m hardworking, quick to learn and always aim to deliver high standards in everything I do. I take pride in my work and bring a positive, proactive attitude to any team I’m part of.
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