Anonymous

Skills

• Professional Experience: Accomplished Credit Underwriter at Barclays Bank, specialising in Unsecured Lending.
• Expertise: Deep expertise in customer service, retail lending, and credit risk; expert knowledge of current accounts, loans, overdrafts, and unsecured regulatory processes.
• Analytical Skills: Proficient in reviewing and analysing credit reference agency data, leveraging keen analytical skills to make informed, high-stakes decisions.
• Communication & Leadership: Communicate fluently and competently with stakeholders across all bank areas; highly experienced in coaching, training, quality checking, and team collaboration.

About

As an experienced senior underwriter and senior customer service agent, I can offer a set of comprehensive skills that I believe will be valuable to any organisation. In my Senior positions, I honed my abilities in analytical skills, customer service, administration and customer relationship management, My communication, people-centric nature and compassion have afforded me excellent skills in these area’s.
I am an engaging communicator with confidence in both inbound and outbound calling with an excellent telephone manor. Able to engage with internal and external stakeholders as well as customers. I am proficient in organisation skills and focus on building strong professional relationships. This has been a beneficial asset throughout my career.
Sincerely
Kersty Clynes