Anonymous

Skills

• Provide field support in both Offshore and Onshore for the installation, commissioning, and maintenance of Fixed Satellite antennas and Stabilized Ku-Band Vsat Systems such as Sailor V900, Starlink, Intellian V100Nx/V60Nx/E-series, Seatel 4006/4009, Fleet broadband 150/250/500, Sailor 4300 Iridium, and Intellian C700 Certus.
• Responsible for providing technical assistance and support for satellite products and services across multiple Asian countries. Role involves offering expertise and resolving any technical issues that arise during the use of these products and services in these regions.
• Analyse and resolve engineering service issues that have been escalated by customers in the region through collaboration with the Network Operation Centre, Customer Support, and Engineering Team.
• Provide assistance to the Regional General Manager, Sales Director, and Sales Account Manager in addressing customer concerns related to engineering matters, participating in meetings, and delivering on-site demonstrations to support the Sales team.
• Effectively present and engage with technical and commercial customer representatives to offer satellite solutions.
• Deliver training sessions to customers as necessary, covering various aspects of satellite equipment, products and services.
• Mobilize at short notice to do site survey, install or setup customer networks equipment.
• Perform installations of satellite and network systems onboard, while also offering support and resolving issues pertaining to IT infrastructures on customer vessels.

About

Have comprehensive understanding of the design, operation, troubleshooting, and maintenance of the Radio Frequency Transceiver (RFT) sub-system utilized in the Master Earth Station, Remote Satellite V-Sat station, stabilized Antennas- Seatel/Cobham/Intellian, GPS, and Microwave Radio. Extensive experience in bench testing and remote site installation/commissioning of various Radio Frequency transceivers. I am proficient in the installation, testing, and commissioning of Vsat Fixed Stations, Starlink, and Stabilize antennas-Seatel/Cobham/Intellian.