Anonymous

Customer Service Professional | Customer & Technical Support

Norwich, Norfolk, England, United Kingdom

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Skills

Customer Service, Customer Support, Technical Support, Order Management, Call Handling, Escalation Handling, Working with Vulnerable People, Communication Skills, Problem Solving, Teamwork, Independent Working, CRM Systems, Microsoft Word, Microsoft Excel

About

Customer Service and Support professional with over 7 years of experience across telecommunications, order management and healthcare environments. Experienced in handling customer enquiries, escalations and working with vulnerable individuals. Reliable, calm under pressure and comfortable working independently or as part of a team.