Anonymous

Skills

Advanced Administration & Office
Management
Microsoft Office (Word, Excel, Outlook,
PowerPoint, Teams)
KPI Tracking, Reporting & Forecasting
Document Control & Quality Assurance
Diary, Inbox & Workflow Management
Case Management Systems & CRM
Platforms
People Management & Staff Development
HR Administration & Onboarding
Health & Safety & Compliance
Process Improvement & Attention to
Detail

About

Experienced Senior Team Leader with a strong administrative background
and proven leadership capability within a fast-paced medico-legal
environment. Highly organised and detail-driven, with advanced
proficiency across Microsoft Office and case management systems.
Demonstrated ability to manage complex administrative processes,
oversee high-volume workloads, and maintain excellent governance and
compliance standards. Seeking an admin-heavy leadership role where
strong administration underpins operational success.
Experience
January 2024 – Ongoing
Senior Team Leader • Medical Legal Admin Services
Provide day-to-day leadership of an administration-led team, ensuring
accurate, timely, and compliant service delivery. Oversee high-volume
administrative processes including case management, expert
appointments, invoicing, and reporting. Lead onboarding, performance
management, and appraisals. Project-managed the implementation of a
new case management system. Deputise for the Operations Manager and
manage KPI reporting and revenue forecasting, contributing to invoicing
exceeding £754,000.
May 2022 – December 2023
Team Leader • Medical Legal Admin Services
Led an administration team, managing workloads, KPIs, and
performance. Produced monthly revenue forecasts and ensured
consistency, accuracy, and compliance across administrative outputs.
November 2019 – May 2022
Apprentice Administrator • Medical Legal Admin Services
Delivered end-to-end administration for Expert Witnesses, managing
cases, diaries, appointments, invoicing, and medical reports. Liaised with
solicitors, insurers, and experts to ensure timely case progression.
January 2017 – December 20 18
Apprentice then fully qualified Nursery Nurse • Daisy chain Private Nursery
When I was a nursery nurse my role was to create a child friendly
environment, maintaining toys and play equipment, finding ways to
stimulate children particularly those with special and sensory needs.
Maintained accurate records, supported daily organisation, ensured
safeguarding compliance, and communicated professionally with parents
and carers.