Skills
• GP Practice Administration & Clinical Support
• Patient Recalls & Long-Term Condition Management
• EMIS Web, Docman, Docmail, Ask My GP, Pharmacy Refer, SIMS
• Pathology Results Processing (Protocol-led)
• Team Leadership & Staff Management
• Audits, Searches & Data Quality
• Patient Communication & Care Coordination
• Training, Induction & Appraisals
• Confidentiality & Information Governance
About
Experienced healthcare administrator and clinical support professional with a strong background in GP practice operations, patient pathways, recalls, audits, and team leadership. Proven ability to manage complex workloads, support clinicians, and improve systems while maintaining excellent patient care. Brings over 15 years of experience across healthcare, education, and care settings, with strengths in organisation, communication, and staff development.
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