Skills
Professional verbal and written communication
• Confident customer liaison and query resolution
• Ability to explain technical or operational information clearly
• Strong stakeholder interaction (clients, colleagues, supervisors)
High-quality customer service in fast-paced environments
• Handling enquiries, complaints, and problem resolution
• Building positive customer relationships beyond transactions
• Ensuring customer satisfaction and repeat engagement
Team supervision and task delegation
• Training, mentoring, and supporting team members
• Collaborative working in multidisciplinary teams
• Leading operations during busy periods
• Maintaining positive team morale under pressure
Managing multiple tasks and priorities efficiently
• Strong attention to detail and accuracy
• Effective scheduling and coordination of events
• Meeting deadlines in time-sensitive environments
• Maintaining structured and accurate documentation
High-volume sample processing
• Accurate data recording and documentation
• Laboratory workflow support
• Adherence to standard operating procedures (SOPs)
• Understanding of microbiology and molecular biology principles
• Application of research methods and scientific data handling
Microsoft Excel (data entry, analysis, charting, reporting)
• Accurate digital record-keeping
• Handling technical and administrative software
• Analytical thinking and data interpretation
COSHH compliance
• RIDDOR awareness and reporting
• Fire Marshal training
• Health and safety compliance in operational and laboratory settings
• Risk awareness and safe working practices
Strong work ethic and punctuality
• Proven reliability in shift-based roles
• Ability to perform under pressure
• Consistent delivery of high-quality work
• Professional conduct in customer-facing and technical roles
Enhanced DBS clearance (x2)
• Flexible availability (evenings, weekends, university breaks)
• Competitive sports achievement (Gold medal)
• Physically active and resilient in demanding roles
Data analysis
About
I am a biological science student that is loooking for a job/ internship/ graduate job