Anonymous

Skills

Programme & Project Recovery:
Re baselining failing portfolios, resetting critical paths and restoring delivery confidence under regulatory and political scrutiny.
Delivery Governance & Controls:
Establishing clear governance, milestone tracking, dependency management and reporting to enable predictable delivery.
Stakeholder Leadership:
Aligning disparate internal teams, suppliers and government partners around shared outcomes and delivery priorities.
Commercial & Financial Control:
Managing multi million pound budgets, forecasting, and supplier performance to improve value for money.
Risk, Compliance & Assurance:
Proactively mitigating operational, technical and regulatory risk in secure environments.
Change & Transformation:
Delivering estate modernisation, ICT and data centre upgrades while maintaining live service continuity.
Sustainability & Compliance:
Embedding ISO 14001 principles and energy efficiency improvements into programmes.
Qualifications & Certifications
• PRINCE2 (v6) – Project Management
• Agile & Scrum Certifications
• ITIL Foundation Certificate in IT Service Management
• ILM Level 5 Diploma in Business Management
• IOSH Level 3 – Managing Essential Health & Safety
• ISO 14001 – Environmental Sustainability
• Level 5 Diploma in Facilities Management
• BIFM Level 1 & 2 in Facilities Management
• BIFM Managing SLA’s & OLA’s in Facilities Management
• BIFM Budgetary Control and Finance Management
• NEC3 and NEC4 Certificate
• CIDA – Certified Installation Design Authority
• CDCMP – Certified Data Centre Management Professional (CNet)

About

Personal Statement – Business and ICT Change Project Manager
I am an accomplished Business Change Project Manager with over 25 years’ experience delivering complex, high-profile projects and changes across central government, secure estates, technology-enabled programmes and multi-stakeholder environments. My career has focused on enabling organisations to adopt new ways of working, embedding behavioural change at scale, and ensuring benefits realisation through structured change management aligned to formal governance.

Situation & Task:
I have consistently operated within politically sensitive, cross organisational, and heavy governance programmes where successful outcomes depended on stakeholder buy-in, interoperability between systems, and readiness for change across multiple departments. Most recently, within DWP and CGI, I was tasked with leading business change and readiness activities across estates, technology and supplier-led workstreams, ensuring alignment between programme vision, delivery plans and operational adoption.

Action:
I led structured project and business change activities including stakeholder identification and engagement planning, change impact assessments, readiness criteria definition, and the development of clear change plans aligned to programme milestones. I worked closely with Programme Managers, Project Managers, Benefits and Communications teams to ensure that change products were embedded into delivery rather than treated as standalone artefacts.

I am experienced in translating complex technical and estates change into clear, user-focused messages, tailored to different audiences and levels of change maturity. I have led engagement sessions, working groups and mobilisation forums, actively listening to concerns, addressing resistance, and building trust across organisational boundaries. I routinely challenge assumptions and plans to ensure change activities are realistic, achievable and aligned to business outcomes.

Result:
My approach has enabled successful adoption of new systems, processes and workplace models within fixed timescales and under significant regulatory and operational constraints. I have supported programme boards and SROs with clear readiness reporting, enabling confident go-live decisions. I have helped restore momentum to failing programmes, improved stakeholder confidence, and ensured that benefits were planned, tracked and realised.

I am strongly aligned to the values of striving for excellence, acting with integrity, empowering through respect and succeeding together. I am motivated by public service, sustainability and interoperability, and I bring a collaborative, inclusive and delivery-focused mindset to every role.