Skills
Staff training, coaching and mentoring
• Delivering inductions and structured training sessions
• Team leadership and supervision (up to 17 staff)
• Conducting 1-2-1s, performance reviews and return-to-work interviews
• Writing and implementing Standard Operating Procedures (SOPs)
• Health & Safety compliance (IOSH Managing Safely)
• Leading daily briefings and team communication
• Forklift operation (Counterbalance & Reach)
• Monitoring performance and driving continuous improvement
• Problem solving, fault finding and resolving stock discrepancies
• Inventory control and warehouse management systems (ERP)
• Recruitment and interviewing of new staff
• Delegation, workforce planning and resource allocation
• Strong organisational skills and attention to detail
• Ability to work under pressure and meet deadlines
• Excellent communication and interpersonal skills
About
A motivated and experienced Warehouse Team Lead with a strong background in staff training, operational leadership and health & safety. I have hands-on experience delivering structured training, leading team briefings, developing SOPs and improving team performance within fast-paced warehouse and production environments.
I hold a Train the Trainer qualification, along with forklift licences (counterbalance and reach), IOSH Managing Safely and First Aid certification. I am confident in coaching individuals, conducting 1-2-1s and ensuring teams operate to high standards of safety, accuracy and efficiency.
I am now looking to progress into a dedicated Trainer or Instructor role where I can further develop others, share my knowledge and contribute to continuous improvement within an organisation.