Skills
1. General Administration: Managing day-to-day operations, coordinating tasks, and maintaining records.
2. Strong Communication Skills: Effective written and verbal communication, with the ability to interact with customers, clients, and internal stakeholders.
3. Account Reconciliation: Reconciling invoices, processing payments, and managing financial records.
4. Filing and Record Keeping: Maintaining accurate filing and record-keeping systems, both physical and digital.
5. Customer Service: Providing exceptional customer service, responding to customer inquiries, and resolving issues.
6. CRM Software: Managing customer relationships, tracking sales performance, and utilizing CRM software.
7. Time Management: Prioritizing tasks, managing multiple projects, and meeting deadlines.
8. Organizational Skills: Strong organizational skills, with the ability to maintain accurate records and manage multiple tasks.
Additional Skills
- Software proficiency (e.g., Microsoft Office, Google Suite)
- Data analysis
- Project management
- Team leadership
- Language proficiency
About
I'm a highly organized and detail-oriented administrative professional with a strong background in managing day-to-day operations, providing exceptional customer service, and driving process improvements. With 24 years of experience in administration, I've developed a versatile skill set that enables me to effectively support teams and drive business growth.
Excellent written and verbal communication skills, with the ability to effectively interact with customers, clients, and internal stakeholders.
Strong organizational skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines.
Proficient in using software applications e.g., Microsoft Office, CRM systems
Consistently received positive feedback from customers and internal stakeholders for exceptional service.
Provided effective support to teams, enabling them to focus on core responsibilities.
Profile Photo
