Skills
Core Skills & Competencies
Business Development
B2B & B2C Sales Strategies
Client Relationship Management (CRM)
Prospecting & Lead Generation
Negotiation & Closing Skills
Operational Planning & Coordination
Administration & Record-Keeping
Data Entry & Database Management
Budgeting & Resource Management
Staff Supervision & Training
Customer Service Excellence
Conflict Resolution & Problem-Solving
Workflow Optimisation
Stock & Inventory Control
Event Coordination & Scheduling
Reporting & Documentation
Team Leadership & Motivation
Communication & Presentation Skills
Time Management & Prioritisation
Adaptability in Fast-Paced Environments
Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Point of Sale (POS) Systems
CRM Platforms (HubSpot, Salesforce, Zoho)
About
I am a results-driven professional with experience in sales, administration, and operations management, supported by a strong background in customer service and team leadership. My career includes roles in security services, hospitality, and fitness sales, where I consistently met or exceeded targets through strategic planning, relationship-building, and effective communication.
I have developed skills in staff management, operational coordination, and client relationship management, as well as proficiency in administration, record-keeping, and CRM tools. My achievements include increasing sales performance, streamlining operational processes, and improving client satisfaction ratings in multiple roles.
Adaptable and self-motivated, I thrive in fast-paced environments and am committed to delivering excellence while contributing to team and organisational success.
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