Anonymous

Skills

Methodical planning, organising and communication skills with a reputation for meticulous attention to detail and maintaining accurate, up to date records.
Proven skills in building strong yet personable relationships with stakeholders.
Ability to work under pressure and produce deliverables to achieve fixed deadlines.
Excellent analytical, documentation and problem-solving skills.
Proficient in MS Office applications and other popular software such as Oracle, Innate, My HR & Core HR.
Ability to work autonomously or as part of a team.
Identified, championed and delivered QA process improvements in a regulated Financial Services environment.

About

Qualified testing professional with a background in Financial Services and a strong customer focus.
Responsible for annual budget spend of £7m for third party resources onshore & offshore.
Extensive experience of Test and Project Management in challenging and dynamic environments.
Successful management of local and offshore teams, third parties, stakeholders, budgets and risk ensuring projects delivered are fit-for-purpose, on time, within budget and within SLA.
Experience of complex business transformation and change projects and driving continuous QA process improvements for account origination, web-servicing and IVR within a structured methodology framework.
Good understanding of standard test industry deliverables and artefacts.