Anonymous

Skills

Organizational Skills – Proven ability to manage multiple tasks, coordinate meetings, and maintain accurate records, gained through administrative roles and project support experience.
● Communication – Effective at liaising with diverse groups, including clients, team members, and external stakeholders, developed through customer service and administrative roles.
● Attention to Detail – Ensured accuracy in financial records, correspondence, and documentation, minimizing errors.
● Time Management – Prioritized workload to meet deadlines in fast-paced environments, including logistics and customer service settings.
● Teamwork & Collaboration – Worked closely with colleagues across different roles, supporting team goals and process improvements.
● Problem-Solving – Identified and addressed operational inefficiencies, contributing to smoother workflows.
● IT Proficiency – Experienced with Microsoft Office (Word, Excel, Outlook), Sage 50, and website maintenance.
● Adaptability – Quickly learned new systems and procedures, demonstrated during diverse roles and industries.
● Customer Service – Delivered high-quality support in retail, reception, and administrative settings, ensuring stakeholder satisfaction.
● Initiative & Process Improvement – Consistently sought ways to streamline tasks and improve efficiency.

Higher National Diploma
Hong Kong Institute of Vocational Education, Hong Kong (2009-2012)

Proficient in Microsoft Office Suite (Word, Excel, Outlook) and Sage 50
Languages: Cantonese (Native), Mandarin (Advanced), English (Advanced), Japanese (Elementary)

About

A highly organized and proactive individual with extensive experience in administrative support, customer service, and team coordination across diverse industries. Skilled in managing multiple tasks efficiently, maintaining attention to detail, and communicating effectively with stakeholders at all levels. Passionate about contributing to healthcare improvement initiatives, with a keen interest in process enhancement and stakeholder engagement. Reliable, adaptable, and eager to support high-quality projects within a dynamic team environment.