Skills
Outstanding organizational abilities, coupled with meticulous attention to details.
Excellent in customer services and client management skills; call handling skills with clear written and verbal communication skills.
Proven expertise in managing and resolving client complaints.
Investigative skills with a knowledge of fraud and other forms of financial crime.
Ability to work pro-actively towards individual and team KPIs and Objectives.
Excellent time management.
Ability to adopt client-centered approach with a strong sense of empathy.
Demonstrated ability to remain focused and composed in high-pressure situations.
A collaborative mindset and capacity to excel within a team-based environment.
Willingness to learn and adapt to new processes and environment.
About
I am a seasoned professional with experience in administration, customer service, banking, team management, and project implementation. I excel in creating efficient work environments and meeting targets and deadlines. I have a strong track record of handling various tasks with precision and professionalism. I am eager to explore new opportunities in people management, leveraging my attention to detail, organizational & motivational skills, and ability to thrive in fast-paced environments to contribute to any team.
I am open to roles in Human Resources and Administration.