Skills
Exceptional Customer Service
• Leadership & Team Coaching
• Communication & Negotiation
• Organisation & Time Management
• Conflict Resolution & Decision-Making
• Performance Management
• IT & Office Systems
• Property Management (incl. legal notices, inspections, certifications)
About
I am an experienced customer service and sales team leader with over 20 years of success in delivering exceptional service, leading high-performing teams, and exceeding sales and performance targets. I take pride in creating a positive and supportive work environment, where I coach and empower others to succeed. With a results-driven mindset and a strong commitment to my work, I thrive in both customer-facing and leadership roles. My career reflects a deep passion for service excellence, efficient operations, and continuous improvement.