Skills
Customer service
Admin and record-keeping
Telephone and email communication
Booking and scheduling coordination
Microsoft Office (Word, Excel, Outlook)
Time management
Multitasking
Professional and friendly manner
Handling enquiries and complaints
Organisational skills
Attention to detail
Liaising with families and professionals
Event and activity planning
Problem-solving
Working under pressure
Hospitality and guest service
Interpersonal skills
Team support and coordination
Adaptability in fast-paced environments
Confidentiality and professionalism
About
Friendly, organised, and professional individual with strong experience in front-of-house and reception roles across hospitality, care, and admin settings. Skilled in managing bookings, handling telephone and email enquiries, and creating a positive first impression for clients and visitors. Known for excellent communication, multitasking, and remaining calm under pressure. Seeking a receptionist role where I can bring a warm, efficient, and people-focused approach to a professional team.