Skills
Microsoft Office (Word, Excel, PowerPoint, Outlook) IT Skills (general proficiency across multiple platforms) Digital Tools for Admin Tasks Canva (graphic design) Adobe Creative Cloud Suite: Photoshop InDesign Lightroom Social Media Management Tools Instagram TikTok Facebook Twitter Scheduling & analytics tools (unspecified, inferred) Digital Content Creation Graphic design Promotional video production E-commerce Tools & Platforms (basic experience inferred from e-commerce assistant role)
Mentoring & Emotional Support
Safeguarding & Confidentiality Awareness
Equality, Diversity & Inclusion Knowledge
Student Support Services
Administration
Data Entry
Document & Record Management
Customer Service
Sales & Suggestive Selling
Client Relations & Stakeholder Communication
Time Management
Task Prioritization in Fast-paced Environments
Team Collaboration
Working Independently & Taking Initiative
About
A passionate and empathetic professional with a background in the creative industries and a growing career in mentoring and adult education. Skilled in supporting individuals from diverse backgrounds emotionally and practically through training programs, guidance, and employment preparation. Combining creativity, communication, and strategy to empower learners and help them build confidence, complete qualifications, and move into meaningful work.
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