Anonymous
Skills
I have strong communication and interpersonal skills, which enable me to build positive relationships with residents, colleagues, and families. I am skilled in delivering personal care with dignity and respect, supporting individuals with daily living tasks such as washing, dressing, and meal preparation. My ability to work as part of a team ensures that care plans are followed effectively, while my organisational skills help me manage tasks efficiently. I am adaptable, patient, and able to remain calm under pressure, I also have great customer service skills enabling excellent communication skills making it a enjoyable experience for both myself and customer. I'm a quick learner and think myself as a perfectionist in someway.
About
With my previous experience in customer-facing roles, I have developed strong problem-solving skills, a patient and empathetic approach, and the ability to remain calm under pressure. I am confident in my ability to resolve customer complaints efficiently, provide accurate information, and ensure customer satisfaction. Furthermore I am a team player with a friendly and approachable personality and I thrive in fast-paced environments where no two days are the same. I am committed to ongoing learning and professional development, ensuring that I stay up-to-date with product knowledge and industry trends.