Skills
Dedicated and results-oriented professional with a proven track record in customer service excellence across diverse industries. Skilled in leveraging empathy and understanding to assist vulnerable customers with financial matters, I excel in delivering compassionate support while meeting and exceeding KPIs. With a background in sales recruitment, customer advisory roles, and hospitality management, I bring a unique blend of interpersonal communication, organisational prowess, and leadership capabilities to any team. My commitment to continuous improvement, coupled with strong decision-making and problem-solving skills, positions me as a valuable asset in driving customer satisfaction and organisational success. Open to exploring new opportunities to leverage my diverse skill set and make a positive impact in a dynamic work environment.
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