Skills
Restaurant Management
About
Dear Sir/Madam,
With nearly two decades in Food & Beverage leadership across QSR, fine dining, and institutional catering, I offer a rare combination of multi-outlet operations, brand development, kitchen design, and bottom-line ownership. Below are highlights of my journey:
🔹 Assistant General Manager, BFC (Best Fried Chicken)
Leading 23 outlets, central kitchen & 500+ staff at Bangladesh’s top local QSR brand. Scaled home delivery systems, digitalized HR, and implemented performance-based KPIs.
🔹 Assistant F&B Manager, United Hospital Ltd.
Directed food service for over 2,000 guests daily with a team of 160 staff, delivering top-tier hygiene and efficiency in one of Bangladesh’s premier healthcare institutions.
🔹 Assistant Restaurant Manager, Bellagio Ltd. (Fine Dining & Bars)
Led 4 luxury outlets with 110 team members, including:
Le Soufflé (French Fine Dining & Wine Bar)
Bellagio (Italian Fine Dining & Bar)
Med Lounge Tapas (Spanish Tapas Bar)
The Deli (Boutique Café)
🔹 Group General Manager, Madchef Group
Oversaw 21 outlets of 3 QSR Brands (Madchef, Cheez & Pagla Baburchi), 400 employees & 3 central kitchens across brands like Madchef, Cheez, and Pagla Baburchi.
Introduced MAD Delivery, smart inventory systems, and strong cost discipline.
🔹 Country Head, Herfy Bangladesh (www.herfy.com)
Built the Saudi Arabian number 1 QSR brand's Bangladesh launch from scratch; engineered the Broasted Chicken model and localized bestsellers.
🔹 Head of Operations Transformation, Domino’s Pizza Bangladesh
Transformed 34 outlets and 700 employees across Bangladesh, streamlining operations, cost control, and team performance.
🔹 Early Leader, Pizza Hut
Earned top honors including “Employee of the Year” and “Customer Maniac”.
My experience includes oversaw full operations: start-up launch, kitchen design, menu engineering, wine curation, bar setup, P&L, COGS control, and guest experience design.
🔹 Certifications from Cornell, Harvard, and City & Guilds bolster my strategic, culinary, and managerial acumen.
I’m excited to bring my visionary leadership and hands-on operational depth to your esteemed organization. Let’s connect to explore synergy.
Warm regards,
Mir Niaz Morshed
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