Skills
APLH)Food Safety & Hygiene Level 2/3Management Development Programme FoodHygiene & Allergen Control (Level 3 equivalent)Customer service excellence Daily operations across retail, café, and hospitality sites Food safety knowledge (Level 3 Hygiene Certification) Risk assessments and regulatory complianceCash handling and financial reporting responsibilitiesLanguages: Bilingual – fluent in English and Polish
• Health & Safety Awareness (incl. COSHH, Manual Handling) | Fire Safety Awareness• Licensing Law & Responsible Alcohol Service• Strong interpersonal and communication abilities
• Experience leading teams in busy service environments• Staff onboarding, training, and Rota coordination
• Adaptable across departments and responsive under pressur
About
I am a reliable and experienced professional with over 10 years in customer service, hospitality, and retail. I have a strong track record of performing well in fast-paced, customer-focused environments where high standards, teamwork, and a positive attitude are essential. I take pride in supporting daily operations, solving problems calmly, and delivering excellent service. I am now looking for a new role where I can continue to contribute effectively while developing my skills and growing into a long-term career.
Profile Photo
