Skills
Key Skills:
Soft Skills:
• Customer Relationship Management
• Effective communication (verbal and written)
• Problem-solving and adaptability
• Risk assessment and mitigation
• Customer satisfaction improvement
• Teamwork and collaboration
• Organisation and time management
Technical Skills:
• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
• Client record management and Data entry
• Regulatory compliance monitoring
• Windows operating system (11/10/8/7/XP)
• Data analysis and reporting
• Financial documentation review
About
With more than seven years of professional experience in financial services and client relations, I have developed expertise in client relationship management, regulatory compliance, and administrative operations. I am passionate about delivering meaningful, people-centered service and resolving challenges with empathy and efficiency. Currently pursuing an MA by Research in Business and Management Studies at the University of Huddersfield, I am seeking a position that employs my strong analytical, communication, and organisational skills.
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