Anonymous

Skills

Communication & Customer Service

Excellent verbal & written communication
Professional telephone etiquette
Active listening & empathy
Strong interpersonal skills
Customer service excellence
Organizational & Administrative

Multitasking & prioritization
Time management & scheduling
Attention to detail & accuracy
Document preparation & record-keeping
Meeting & event coordination
Technical Proficiency

Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Office equipment handling (printer, scanner, phone systems)
Calendar & appointment management tools
Familiarity with CRM & office management software
Professionalism & Workplace Skills

Confidentiality & data protection
Professional appearance & demeanor
Problem-solving & conflict resolution
Reliability & punctuality
Adaptability & learning agility
Leadership & Management (if applying for Front Office Manager role)

Team leadership & supervision
Staff training & development
Financial management & budgeting
Strategic planning & process improvement

About

Savita Yadav Wood
United Kingdom
Phone: +44 7427602844 | Email: Savitayadav.sap@gmail.com
I am writing to express my interest in the Receptionist/ Front Desk Administrator role at your clinic. With over seven years of experience in guest services, front office coordination, and administrative support—both in hospitality and business settings—I bring a strong background in delivering exceptional client-facing experiences and managing day-to-day reception operations with professionalism, efficiency, and a caring approach.
In my current role at AFAK Trading in Birmingham, I manage a busy reception desk where I am responsible for welcoming clients, handling appointments, supporting the admin team, and ensuring seamless coordination between departments. My previous experience includes guest service leadership roles in both the UK and India, as well as a Business Analyst position with Kagool where I supported system documentation and client interaction—strengthening my skills in accuracy, confidentiality, and workflow processes. These experiences have given me strong transferable skills suited for a healthcare environment, especially a dental practice where clear communication, sensitivity, and efficiency are essential.
I am familiar with appointment scheduling systems, data confidentiality practices including GDPR, and handling multi-line phone systems and emails with professionalism. Patients and clients have always appreciated my calm, friendly manner, and my ability to resolve issues promptly while keeping things running smoothly at the front desk. I am confident that I can bring the same level of dedication and warmth to your team.
I would welcome the opportunity to contribute to your clinic and to grow in a setting that values patient care and operational excellence. I am available for interviews at your convenience and am happy to provide references upon request.
Thank you for considering my application. I look forward to the possibility of joining your team.

Warm regards,
Savita Yadav Wood