Anonymous
Skills
Professional Skills
Front Desk Management
Appointment Scheduling
Patient Registration
Office Administration
Document Filing & Record Keeping
Telephone Etiquette & Call Handling
Customer Service Excellence
Data Entry & Database Management
Time Management
Multitasking
Problem Solving
Attention to Detail
Team Collaboration
Confidentiality & Data Protection
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✅ Healthcare & Support Skills
Basic Patient Care
Medical Terminology
Outpatient Department (OPD) Experience
Handling Medical Records
Health & Safety Awareness
Infection Control Knowledge
Assisting Doctors & Nurses
Empathy and Compassion
First Aid Awareness (basic)
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✅ Technical & Computer Skills
Microsoft Office (Word, Excel, Outlook)
Email Handling
Google Workspace
Patient Management Systems (basic)
Internet Research
Printer/Scanner Operations
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✅ Language & Communication Skills
Fluent in English and Urdu
Basic Punjabi (spoken)
Active Listening
Clear Verbal Communication
Written Communication
Conflict Resolution
Friendly & Professional Demeanour
About
My name is Nosheen, and I am a dedicated and hardworking professional with a background in healthcare and administrative support. I hold a medical degree and have over 1 year of experience as a receptionist, along with additional experience working in clinics and hospitals in both clinical and non-clinical roles. I am currently based in Kotli, Azad Kashmir, and actively seeking opportunities in the UK healthcare or customer service sector, such as receptionist or care assistant roles.
Skills
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Proficient in handling front desk operations and telephone systems
Empathetic and patient-focused, with a caring nature
Computer literate with knowledge of MS Office, email handling, and patient management systems
Able to work effectively in fast-paced and team-oriented environments
Fluent in English, Urdu, and basic Punjabi
Achievements
Successfully managed front desk operations at a private clinic, ensuring smooth patient check-in, appointment scheduling, and file handling
Recognized for excellent patient service and professionalism
Assisted in maintaining daily records and coordinating with healthcare staff for efficient clinic operations
Completed an internship in the medicine department and served as a medical officer, gaining valuable experience in general outpatient care
Job Experience
Receptionist
Private Clinic, Islamabad
Jan 2023 – Jan 2024
Managed front desk, handled patient inquiries, scheduled appointments, and maintained records
Provided administrative support to doctors and medical staff
Medical Officer
General OPD, Private Clinic, Islamabad
Mar 2022 – May 2022
Provided patient care in outpatient settings, including initial assessments and follow-ups
Worked collaboratively with senior doctors and nursing staff
Internship – Medicine Department
District Hospital
Aug 2021 – Feb 2022
Assisted in patient evaluation, documentation, and daily rounds
Developed a strong understanding of clinical procedures and patient management