Skills
Patient Care
General OPD Management
Medical Documentation
Electronic Medical Records (EMIS, etc.)
Appointment Scheduling
Clinical Assessment & Triage
Medical Terminology
Health & Safety Awareness
Infection Control Procedures
Time Management
Teamwork & Collaboration
Ability to Work Independently
Written & Verbal Communication
Clear Telephone Manner
Active Listening
Problem Solving
Decision Making
Attention to Detail
Data Entry & Record-Keeping
Report Writing
Basic IT Skills (Microsoft Word, Excel, Outlook)
Confidentiality & GDPR Compliance
Multitasking in High-Pressure Environments
Conflict Resolution
Empathy & Compassion
Adaptability & Flexibility
Professionalism
Policy & Procedure Compliance
Forward Thinking & Initiative
Administrative Support
Patient Follow-up Coordination
Cultural Sensitivity
About
I am a dedicated and compassionate medical professional with hands-on experience in both clinical and administrative settings. I hold a medical degree and have completed a full year of house job rotations in medicine, surgery, and emergency departments at reputable hospitals. I currently work as a Medical Officer in a private clinic in Islamabad, where I manage general OPD cases, perform minor procedures, and interact with a wide range of patients daily.
In addition to my clinical experience, I possess strong administrative skills. I have been responsible for managing patient records, scheduling appointments, preparing referral letters, and ensuring the smooth flow of clinic operations. I am well-versed in using electronic medical record systems, including EMIS, and have consistently demonstrated strong IT skills in handling reports, data entry, and communication tasks.
My strengths include excellent communication skills, both written and verbal, a clear and polite telephone manner, and the ability to remain calm and effective under pressure. I work well both independently and as part of a multidisciplinary team. I am empathetic, motivated, and highly adaptable, with a flexible approach to working hours and responsibilities.
My achievements include introducing improvements to appointment scheduling that reduced patient wait times, successfully managing critical patients during emergency shifts, and being recognised for my ability to build rapport with patients and families during distressing situations. I am now looking to bring my clinical expertise, administrative capabilities, and strong interpersonal skills to a new and challenging healthcare role.