Anonymous

Skills

Key Transferable Skills
Multilingual Communication: Fluent in English, French, and Bulgarian; Intermediate Spanish and Russian. Very confident in written and spoken professional communication with diverse audiences.
Administrative and IT Skills: Competent with Microsoft Office, Google Suite, school/admin databases, booking systems, and email handling.
Customer Service and Reception: Experience in welcoming clients, handling bookings and payments, managing enquiries, and resolving issues calmly and professionally.
Organisation & Time Management: Used to managing busy schedules, multitasking, filing systems, and maintaining accurate records under pressure.
Problem-Solving and Initiative: Proactive in resolving challenges independently while maintaining excellent customer experience.
Professionalism and Confidentiality: Trusted to handle sensitive data, maintain discretion, and present a welcoming, professional image.

About

Multilingual and highly adaptable professional with extensive experience in education, customer-facing environments, and event support. Fluent in English, French, Spanish, Bulgarian, and Russian, with excellent written and verbal communication skills. Known for being organised, reliable, and confident, with a strong ability to remain calm under pressure and deliver exceptional service. Partial experience in administrative support, client interaction, and fast-paced hospitality roles at large and small venues across the West Midlands and Warwickshire. Now seeking to bring a strong work ethic, attention to detail, and interpersonal strengths to a new role in administration, reception or customer service.