Skills
Professional telephone manner
Strong verbal and written communication
Efficient appointment scheduling
Customer service excellence
Multitasking and time management
Computer literacy (Microsoft Office, booking systems)
Problem-solving and decision-making
Attention to detail
Confidentiality and discretion
Friendly and approachable attitude
Team collaboration
Adaptability and quick learning
About
I have many years of experience working as a receptionist in a busy and fast-paced environment, where I developed strong skills in managing front desk duties, coordinating appointments, and providing excellent customer service. I’m confident handling phone and email enquiries, using booking systems, and keeping records accurate and up to date. I’m highly organised, dependable, and comfortable dealing with a wide range of people in a professional and friendly manner. My ability to stay calm under pressure and solve problems quickly has made me a key point of contact for both customers and colleagues. I recently completed a university degree, which shows my motivation and commitment to personal growth, and I’m now looking to bring my experience and positive attitude to a new receptionist role outside of the healthcare sector.
Profile Photo
