Anonymous

Skills

Customer-centric
Use of SAP
Use of MS Office
Stakeholder management
Attention to detail
Excellent communication
Critical reasoning
Complex data analysis and
interpretation

About

I am an experienced customer care professional with a strong background in client relations, conflict resolution, and stakeholder management. With a proven ability to handle complex customer needs, I combine excellent communication skills with a customer-centric approach to deliver outstanding service. Skilled in using SAP, MS Office, and CRM tools, I am highly organized, detail-oriented, and committed to exceeding performance goals. I hold a B.Sc. in Mass Communication and am currently pursuing a Master’s degree in International Marketing at Robert Gordon University. I am passionate about continuous improvement and creating positive customer experiences.