Skills
• AVAYA SC1000 PBX Systems: Hardware Installation, configuration, troubleshooting, and maintenance.
• Technical Support & Troubleshooting: Rapid diagnosis and resolution of technical issues.
• System Administration: Managing system performance, updates, and user access.
About
A highly skilled telecommunications technical with extensive experience in managing and maintaining AVAYA SC1000 PBX systems, radio systems and GO Mobile MRA console such as iPhone, iPad and laptop. Adept at troubleshooting, configuration, and system optimization. Demonstrated ability to implement efficient communication solutions, ensuring smooth operations and minimal downtime. Proven track record of supporting both local and remote teams, enhancing system performance, and providing exceptional service to customers at U.S. Embassy Vientiane, Laos.