*Company Overview*

AKVA Group Scotland Ltd is a leading provider of aquaculture technology and services, with a global presence across multiple countries. We specialize in delivering comprehensive technical solutions for our sea-based aquaculture operations.

*Summary*

We are seeking an Observe Support Assistant to join our dynamic team at AKVA Group Scotland Ltd. This is a hands-on role to support our Digital/Observe Feeding Consultant in all aspects of delivery of AKVA Group digital product suite with the main focus on Observe.

*Responsibilities*

* •Deliver on weekly reporting and data analysis to ensure customer KPIs (e.g. Mowi, Cooke, Bakkafrost and others) are met.
* Engage directly with customers feed teams to discuss priorities, insights, and tool usage (e.g., Tide platform).
* Build and maintain strong, value-driven customer relationships through regular face-to-face and Teams interactions.
* Use analytics tools to identify performance trends and opportunities for improvement.
* Develop a deep understanding of the company’s Digital products and solutions.
* Show willingness to learn new technologies and apply critical thinking to solve problems.
* Once established and trained, train customers on automated and data-driven solutions.
* Assist Digital/Observe Sales Manager in up selling Digital add on products
* Provide feedback to the Observe product team – be part of the customer voice to the software development team
* Participate and contribute to scheduled weekly and ad-hoc meetings with internal team and customers
* Maintain the ability, drive and commitment to travel regularly to customer sites across Scotland and Ireland aquaculture zone to support data discussions and strengthen collaboration.
* Travel as required to internal technical and management meetings and training sessions, throughout Scotland, UK and Norway.
* Provide holiday cover for Digital/Observe Sales manager

*Requirements*

* Digital background
* Knowledge of AI or ability to understand benefits and downsides.
* Ability to learn quickly about aquaculture operations.
* Strong interpersonal communication skills
* Good team worker
* Based in Inverness or in mainland Scotland fish farm area.
* Data interpretation and handling skills
* Ability to summarize complex data sets and write brief coherent, informative reports.
* Degree in Aquaculture, Marine Science, or IT. Or equivalent experience.
* Analytic data skills-proficiency with spreadsheets and data manipulation and transitions, pivot tables etc al.
* Attention to detail with a structured and organised approach to work.
* Flexible mindset to work with fish farmers
* Knowledge and experience of AKVA group Products.

If you are passionate about technology and eager to make an impact in the aquaculture industry, we invite you to apply for the Observe Support Assistant position at AKVA Group Scotland Ltd today!

Job Types: Full-time, Permanent

Pay: £32,000.00-£40,000.00 per year

Benefits:
* Company pension
* Health & wellbeing programme
* Life insurance

Ability to commute/relocate:
* Inverness IV1 1NF: reliably commute or plan to relocate before starting work (preferred)

Location:
* Inverness IV1 1NF (preferred)

Work Location: In person

Akva Group Scotland Ltd jobs

Observe Support Assistant