Are you a recent matriculant or someone studying part-time? If you are, we've got an exciting opportunity for you to kickstart your career! Our Lead Development team plays a significant role in driving the growth of our organisation. As a team member, you'll be responsible for persuasive telephonic conversations to add and verify critical quality data to our customer relationship management (CRM) database stored in Salesforce. Don't worry; it's not a sales role! We seek someone who is enthusiastic, driven, and passionate about learning and growing. If this interests you, we would love for you to join our team!

Reason for vacancy: Business growth

Reporting to: Lead Development Manager

Management level of role: This is not a management role.

Working environment & travel: Bustling, team-orientated environment Office based

Working hours: 07h30 to 16h00

Key Deliverables

Maintain and grow the organisation's database through telephonic and online research.
Adapt conversations to reach targets with the ability to persuade prospects to provide the required information.
Accurately record information in the CRM system (Salesforce.com).
Deep and extensive research of prospecting information such as individual names and companies to call from various sources, such as Google, LinkedIn, and supplied lists.
Achieve call and database targets.
Attend company outings, social events, and team projects.
This is not a sales or customer service role, but you are expected to achieve daily KPIs.

Skills, Competencies & Abilities

Extraordinary attention to detail (make sure your CV displays this characteristic).
Confident, clear telephonic voice.
Excellent verbal business communication skills in English.
Be sharp and think ahead.
Learn from mistakes and self-correct.
Problem-solving abilities.
Patient with the ability to give full attention to what other people are saying and take time to understand and record what they are saying.
Self-motivated to achieve a daily target.
Care about the quality of your work.
A positive attitude and understanding of the balance between working hard and playing hard.
Good time management. Always punctual.
Fast, accurate and thorough.
Ability to adapt to change regularly.
Be committed to continuous growth and improvement.

Education & Qualifications

Matric certificate (non-negotiable)
Ideally, still studying part-time to obtain a degree

Details of Experience

Computer literate
Experience with a CRM tool, such as Salesforce, would be considered an asset
Working knowledge of LinkedIn

What Would Make the Applicant Successful in the Role?

Attention to detail
Good communicator, approachable, warm, direct
Above average EQ
Be self-motivated and a collaborative team player with a desire for team success
Energetic & enthusiastic
Be comfortable spending 7 hours a day on the phone updating data
Have an inherent desire to exceed goals and targets
Methodical and process-driven
Self-discipline and self-awareness
Can do, will do, want to

We are committed to employing based solely on MERIT, regardless of gender, religion, or race.

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Lead Development Rep